We are delighted to have you here and appreciate your interest in our premium glassware. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our site and any purchases you make from Glasswearco. Please take a moment to read through them carefully, as they contain important information regarding your rights, obligations, and the legal agreements you enter into by using our services.
By continuing to use our website, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, we kindly ask you to refrain from using the site or making a purchase. We reserve the right to update or modify these terms at any time, and any such changes will be posted on this page. It is your responsibility to stay informed about these terms.
General Information
These Terms and Conditions govern the use of the Glasswearco website and apply to all individuals who access, browse, or interact with our site, including customers, visitors, merchants, and content contributors. By using our website, you agree to comply with and be bound by these terms, which form a legal agreement between you and Glasswearco. We reserve the right to modify, update, or amend these Terms and Conditions at any time, without prior notice. It is your responsibility to review these terms periodically to stay informed of any changes. Continuing to use the website after such updates will indicate your acceptance of the modified terms. These terms apply regardless of whether you have registered for an account or made a purchase on our website.
Products and Services
Glasswearco offers a diverse collection of high-quality glassware designed to add elegance and style to any setting. Our products include a variety of handcrafted glass items, such as drinking glasses, decorative vases, and unique glass accessories, each crafted with precision and care. We ensure that every product meets the highest standards of quality, offering both beauty and functionality. While we strive to present accurate product descriptions, images, and specifications, please be aware that minor variations in design, color, or finish may occur due to display differences or production updates. Glasswearco continuously updates and expands its product offerings, and we reserve the right to modify or discontinue products at any time.
Order Placement
When you place an order with Glasswearco, you agree to provide accurate and complete information, including your contact details, shipping address, and payment method. By submitting an order, you confirm that you are authorized to use the payment method provided, and you agree to pay the total amount, including applicable taxes, shipping charges, and any additional fees. Once your order is placed, you will receive an order confirmation email summarizing the details of your purchase. However, this email does not constitute an acceptance of your order. Glasswearco reserves the right to accept or reject any order for reasons such as product availability or payment verification. Please ensure that your shipping information is correct as we cannot modify orders once placed.
Payment Terms
All payments for orders placed on the Glasswearco website must be made at the time of purchase. We accept various payment methods, including credit/debit cards, digital wallets, and secure online payment gateways. When you make a purchase, you agree to provide valid and accurate payment information. By submitting your payment details, you authorize Glasswearco to charge the total amount of your order, including taxes, shipping fees, and any applicable duties. In case of payment failure, we reserve the right to cancel the order until a valid payment method is provided. For security reasons, we use encryption technology to protect your payment information. Your order will only be processed once payment is successfully confirmed.
Shipping and Delivery
At Glasswearco, we are committed to delivering your orders promptly and safely. We offer a variety of shipping options to suit your needs, including standard and express delivery. Shipping times vary based on your location and the selected shipping method. For domestic orders within India, standard shipping typically takes 7–10 business days, while express shipping can deliver within 3-5 business days. International orders may take between 7–14 business days depending on the destination. All orders are processed and shipped within 1–2 business days , custom orders take 3-5 days for processing after payment confirmation. You will receive a tracking number once your order is shipped, allowing you to monitor the progress of your delivery.
No Returns, No Refunds, No Replacements Policy
At Glasswearco, we maintain a strict no returns, no refunds, and no replacements policy for all purchases. All sales are final once completed, and we do not accept returns or process refunds under any circumstances. This policy applies to all situations, including but not limited to: change of mind, incorrect size or fit, damaged items, defective products, or incorrectly shipped items. We take exceptional care in quality control and packaging to ensure your satisfaction with the initial purchase. We strongly encourage all customers to carefully review product specifications, measurements, and details before making a purchase, as no exceptions will be made to this policy. By completing a purchase on our website, you acknowledge and agree to these terms.
Privacy and Data Protection
At Glasswearco, we are committed to protecting your privacy and safeguarding your personal information. By using our website, you agree to the collection, use, and storage of your data in accordance with our Privacy Policy. We collect personal information such as your name, address, email, and payment details to process orders and provide a seamless shopping experience. All sensitive information is securely encrypted to ensure its protection. We do not share or sell your personal data to third parties without your consent, except where necessary for processing payments, delivering orders, or complying with legal obligations. You have the right to access, correct, or delete your personal information at any time by contacting us. Our goal is to provide you with a safe and secure online shopping experience while respecting your privacy.
Intellectual Property
All content on the Glasswearco website, including text, images, logos, product designs, graphics, and any other materials, is the intellectual property of Glasswearco and is protected by copyright and trademark laws. These materials are provided for your personal, non-commercial use only. You may not reproduce, distribute, modify, display, or create derivative works from any content on this website without prior written consent from Glasswearco. Unauthorized use of any content or intellectual property may result in legal action. By using our website, you acknowledge and agree to respect the intellectual property rights of Glasswearco and all other content creators involved.
Limitation of Liability
Glasswearco strives to provide high-quality products and services, but we cannot be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. This includes, but is not limited to, any loss of profit, data, or business interruptions. Our liability is strictly limited to the amount paid for the product or service in question. While we make every effort to ensure the accuracy and reliability of the information on our website, we do not guarantee that our site will be error-free or that access to it will be uninterrupted. Glasswearco is not responsible for any issues caused by third-party services or products outside our control, including shipping delays, payment processing failures, or technical issues. By using our site, you agree to these limitations of liability.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to the use of this website or the products sold through Glasswearco will be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India. By using our website and making purchases, you consent to the personal jurisdiction of these courts and agree to resolve any legal disputes through them. If any part of these Terms and Conditions is found to be invalid or unenforceable by a court of law, the remaining provisions will continue to be in effect. The failure to enforce any provision of these terms does not constitute a waiver of that provision.
Contact Us
If you have any questions, concerns, or inquiries regarding our Terms and Conditions, products, or services, please don't hesitate to reach out to us. Our customer service team is always ready to assist you and provide any support you may need. You can contact us through the following channels:
Email: contact@glasswearco.com
Phone: +91 7600053530
Legal Name: VISMII
Address: 2nd Floor, Flat - 203, SY No. - 72/1-2-3-4, TPS - 35, OP. - 79, FP - 10, Panchshila Residency, Wing - C, Ved Gurukul Road, Katargam, Surat, Gujarat, 395004
Our customer service hours are Monday to Friday, from 9 AM to 6 PM IST. We are committed to ensuring that you have a positive experience with Glasswearco, and we will do our best to address any questions you may have.