At Glasswearco, we are dedicated to ensuring that your orders are delivered swiftly and securely, providing you with a hassle-free shopping experience. Our shipping policy is designed to outline every detail of the process, including order processing and timelines. We take pride in our reliable handling and delivery methods, ensuring your premium glassware arrives in perfect condition. From the moment you place your order to the time it reaches your doorstep, we aim for transparency and efficiency. By understanding our shipping terms, you can shop confidently, knowing that we prioritize your satisfaction every step of the way.
Order Processing Time
At Glasswearco, we process your orders with efficiency and care to ensure prompt delivery. Standard orders are typically processed within 1–2 business days after payment confirmation, allowing us to prepare your items for shipment. For personalized or custom glassware, the processing time may extend to 3–5 business days due to the additional craftsmanship involved. Orders placed on weekends or public holidays will be attended to on the next working day. Once your order is ready to ship, you'll receive a confirmation email with tracking details. We work diligently to keep delays to a minimum, ensuring you receive your glassware on time and in pristine condition.
Shipping Rates & Delivery Times
At Glasswearco, we offer a range of shipping options to suit your needs. For orders within India, standard shipping typically takes 7-10 business days, while express shipping ensures delivery within 3-5 business days. International shipping times vary depending on the destination, ranging from 7–14 business days. Shipping costs are calculated during checkout based on the shipping method and delivery location. We partner with trusted carriers to ensure your orders are delivered safely and on time. Accurate delivery estimates are provided at checkout to help you plan your purchases. Rest assured, we strive to make your shipping experience smooth and reliable.
Free Shipping
We are pleased to offer free shipping on eligible orders to enhance your shopping experience with Glasswearco. For domestic orders within India, standard shipping is free on purchases exceeding ₹2,500/- making it easier for you to enjoy our premium glassware without extra costs. While free shipping applies to standard delivery, express options are available at an additional charge for faster delivery. For international customers, free shipping may be available on bulk orders or during special promotions—contact our team for more details. Keep an eye out for exclusive deals and offers that make shipping more accessible and convenient for you.
Tracking Your Order
We provide comprehensive tracking options to keep you informed about your order's journey. Once your order is shipped, you'll receive a confirmation email containing a tracking number and a link to the carrier's tracking system. This allows you to monitor your package's status in real time and stay updated on its estimated delivery date. At Glasswearco, we believe in maintaining transparency throughout the shipping process, ensuring you have complete confidence in your purchase.
Packaging & Handling
At Glasswearco, we take extra care in packaging your glassware to ensure it reaches you in flawless condition. Each item is carefully wrapped in protective materials and placed in durable, eco-friendly packaging designed to withstand transit. Our packaging process includes padded layers and shock-resistant materials to safeguard your delicate glass items. Before shipping, all packages undergo a thorough inspection to ensure their quality and safety. We are also committed to sustainability, using minimal and recyclable materials wherever possible.
Shipping Restrictions
While we strive to deliver to as many locations as possible, certain shipping restrictions apply. Currently, we are unable to ship to P.O. Boxes, APO/FPO addresses, or areas beyond the service range of our shipping partners. Some remote or hard-to-reach locations may also experience extended delivery times due to logistical challenges. If we encounter any issues shipping to your address, our team will contact you promptly to discuss alternative arrangements. We recommend double-checking your shipping details during checkout to ensure a smooth delivery process.
Delayed or Lost Shipments
We understand how important it is for you to receive your glassware on time, and while we work with trusted carriers to ensure reliable deliveries, delays may occasionally occur. If your order has not arrived within the estimated delivery time, please contact us at contact@glasswearco.com with your order number and tracking details. Please note that due to our strict no returns, no refunds, and no replacements policy, we are unable to issue refunds or send replacements for delayed or lost shipments. We recommend purchasing shipping insurance at checkout for additional protection.
Important Notice Regarding Damages
Please note that Glasswearco maintains a strict no returns, no refunds, and no replacements policy. This policy applies to all situations, including damaged items. We take exceptional care in packaging and quality control to prevent any issues. However, once an order leaves our facility, we cannot accept returns or provide replacements under any circumstances. We strongly recommend inspecting your delivery immediately upon receipt. All sales are final, and no exceptions will be made to this policy.
International Duties and Taxes
For all international orders, please be aware that additional duties, taxes, or customs fees may apply depending on the destination country's import regulations. These charges are not included in the shipping fees and are the responsibility of the customer. We recommend checking with your local customs office for any potential charges before placing your order. While we do our best to provide accurate shipping estimates, these fees can vary significantly based on the country and item value. Please note that our no returns, no refunds policy applies to all international orders as well.
Contact Us
If you have any questions regarding shipping, our customer support team is here to help. You can reach us by email at contact@glasswearco.com and we will respond promptly. Alternatively, you can contact our customer service hotline at +917600053530 for assistance. Our team is available Monday to Friday, from 10 AM to 6 PM IST. Please note that while we are happy to assist with shipping inquiries, our strict no returns, no refunds, and no replacements policy remains in effect for all orders.